Final Exam
The Final Exam in UCSP 611 includes 21 multiple choice questions.After carefully reading each question, select one response optionthat best answers the question. The final exam is required to passUCSP 611. If you do not pass with at least 15 correct, please clickon Final Exam again to take the alternate exam.
1. I want to write a paper on some aspect of management. An exampleof a good research question might be:
a) What is the history of management theory?
b) Which management theory was popular in 1990?
c) What factors have influenced the rise of self-managed teams inthe health care industry?
d) What percentage of self-managed teams in the health careindustry are successful?
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2. If you are searching for federal food regulations, the bestplace to search would be:
a) the Food Info Net Regulations Web site(http://www.foodinfonet.com/regs.htm)
b) the USDA Agriculture Web site (http://www.usda.gov)
c) the Library of Congress Science Reference Guides Locating Healthand Medical Information(http://www.loc.gov/rr/scitech/SciRefGuides/medicalinfo.html)
d) Health Source: Consumer Edition database
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3. If you are doing research on discrimination in the workplace,the best database to consult would be:
a) ERIC
b) ACM Digital Library
c) Points of View Reference Center
d) ABI/Inform
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4. You find an article in a journal and are not certain whether ornot the journal is scholarly. Which of the following is NOT acriterion to use in deciding if an article is worth considering forscholarly research?
a) relevance
b) correct use of APA style
c) currency of publication
d) intended audience
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5. As you are conducting research on the free Web for your paper onthe benefits of good communication between management andemployees, you find a fascinating article written by Dr. RalphShrader. He is stated to have over a 45-year career of managerialconsulting and is now the chief executive of one the mostwell-known management-consulting firms in the world. Make the bestdecision about the use of this material.
a) Use the material, because it is written by one of the world’sforemost experts, who has worked with a wide-variety oforganizations for many years.
b) Do NOT use the material, because it may promote the biasedperspective of one person.
c) Use the material, but only after validating the key points ofDr. Shrader’s article.
d) Do NOT use the material, because Dr. Schrader’s perspective maybe too commercial.
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6. You find an image on the Web without a copyright notice or ownerlisted and want to use it in your PowerPoint presentation forclass. What is the policy that applies?
a) You can use the image freely because there is no copyrightnotice.
b) You can use the image, but you need to cite the source.
c) You can use the image freely since no name is XXXXX XXXXX theowner of the image.
d) You cannot use the image because it belongs to the owner of theWeb site.
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7. You have written a research paper and are now preparing yourannotated reference list. Which of the following materials can youuse freely in your annotations?
a) an article summary from the database abstract, because it is inthe public domain
b) a biography about the author from her university, because it isintended to promote the author?s research
c) ideas about the article?s validity from other experts, becausethey have already cited the author
d) a and b
e) none of the above
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8. You use the following article from ABI/Inform Complete in yourresearch paper: Teaching Managers to Appraise Performances by DonnaL. Mitchell and Esther Green in Nursing Management, Mar. 1996, Vol.27, Issue 3, pages 48-49. The URL for the jounal ishttp://www.nursingmanagement.com. How would you cite it in APA 6thedition format?
a) Mitchell, D. L. & Green, E. (1996). ?Teaching Managers toAppraise Performances.? 27(3): 48-49. Retrieved from ABI/InformComplete database
b) Mitchell, D. L., & Green, E. (1996). Teaching managers toappraise performances. Nursing Management, 27(3), 48-49. Retrievedfromhttp://proquest.umi.com.ezproxy.umuc.edu/pqdweb?did=12920352&sid=1&Fmt=4&clientId=8724&RQT=309&VName=PQD
c) Mitchell, D. L., & Green, E. (1996). Teaching managers toappraise performances. Nursing Management, 27(3), 48-49. Retrievedfrom http://www.nursingmanagement.com
d) XXXXX, XXXXX L. and Esther Green. Teaching Managers to AppraisePerformances. Nursing Management, Mar96, Vol. 27 Issue 3, p48C-48D.Retrieved from http://www.nursingmanagement.com
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9. If you were researching telecommuting and its effect onproductivity and your search using the search term, telecommuting,produced too many irrelevant results, how might you change yoursearch statement to cover the key concepts more thoroughly and findthe most relevant search results?
a) (telecommuting AND teleworking) AND (productivity OR output)
b) (telecommuting AND teleworking) OR (productivity AND output)
c) telecommuting OR (teleworking AND productivity)
d) (telecommuting OR teleworking) AND (productivity OR output)
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10. If you are doing research on technology and pharmaceuticals,the best database to consult would be:
a) ABI/Inform
b) Health Source: Consumer Edition
c) BIOSIS Previews
d) AgeLine
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11. You find a well-designed Web site with a URL that ends in .com.The site supports your research on a controversial topic infinance. What is the most important step you should take?
a) Verify the data found on the .com site in a library databasethat contains finance-related information.
b) Try to find more reliable information on a .edu site.
c) Confirm the author’s use of charts and graphs.
d) none of the above
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12. Your small business is the support unit for various learningsoftware products sold by other vendors, and purchased by academicinstitutions. With the increasing popularity of these softwaresolutions, growing your business requires reviewing currentresearch and information on new products, product performance, andstatistics on the market. What type of resource will best keep youup-to-date?
a) trade journal
b) scholarly review
c) popular magazine
d) Bureau of Labor and Statistics Web site
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13. You are doing research on the use of mobile technology such ascell phones or PDAs in patient care. Which of the following groupsof subject terms would be the best for searching the subject fieldof a health database like Health Source: Nursing/Academic Editionon this topic?
a) Information Technology, Patient Care
b) Wireless communication, Medical Care
c) Telecommunication in Medicine, Medical Care
d) Hospitals, Medical Technology
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14. You are using a chapter from an E-book in your research paper.Published in 2007, the book is called The Handbook of Mentoring atWork and is edited by Belle Rose Ragins and Kathy E. Kram. Thechapter by Katherine Giscombe is on pages 549-575 in the book andis titled Advancing Women Through the Glass Ceiling With FormalMentoring. The book is available in print, published by SagePublications in Thousand Oaks, California, but you read it onJanuary 12, 2011 in the UMUC database Sage Online ReferenceCollections, athttp://www.sage-ereference.com.ezproxy.umuc.edu/hdbk_workmentor/.How would you cite it in APA 6th edition format?
a) Giscombe, Katherine. “Advancing Women through the Glass Ceilingwith Formal Mentoring.” The Handbook of Mentoring at Work. Eds.Ragins, Belle Rose, and Kathy E. Kram. Thousand Oaks, CA: SagePublications, 2007. 549-575. Sage Online Reference Collections.Web. 12 Jan. 2011.
b) Giscombe, K. (2007). Advancing women through the glass ceilingwith formal mentoring. In B. R. Ragins & K. E. Kran, (Eds.),The Handbook of Mentoring at Work (pp. 549-575). Thousand Oaks, CA:Sage Publications. Retrieved fromhttp://www.sage-ereference.com/
c) Giscombe, K. (2007). Advancing women through the glass ceilingwith formal mentoring. In B. R. Ragins & K. E. Kran, (Eds.),The Handbook of Mentoring at Work (pp. 549-575). Thousand Oaks, CA:Sage Publications. Retrieved fromhttp://www.sage-ereference.com.ezproxy.umuc.edu/hdbk_workmentor/
d) Giscombe, K. (2007.) Advancing women through the glass ceilingwith formal mentoring. In B. R. Ragins & K. E. Kran, (Eds.),The Handbook of Mentoring at Work (549-575). Thousand Oaks, CA:Sage Publications. Retrieved fromhttp://www.sage-ereference.com/
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15. If you were researching the effectiveness of Project-BasedLearning in increasing student motivation, and your search usingthe phrase Project-Based Learning did not produce enough relevantarticles, how might you change your search statement to cover thekey concepts more thoroughly and find the most relevant searchresults?
a) (project based learning AND motivation) OR (process writing ANDengagement) AND (student* OR learner*)
b) (project based learning OR process writing) OR (motivation ORengagement) AND (student* OR learner*)
c) (project based learning OR process writing) AND (motivation ORengagement) AND (student* AND learner*)
d) (project based learning OR process writing) AND (motivation ORengagement) AND (student* OR learner*)
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16. Which of the following research questions is too broad for agraduate level research paper?
a) How does culture affect communication in virtual teams at IBMCorporation?
b) How has technology improved educational practices in the UnitedStates?
c) How does customer service outsourcing affect retail sales ofcomputers?
d) How does Mexican immigration affect restaurant businesses in theUnited States?
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17. If you are doing research on health insurance and alternativetherapies, the best database to consult would be:
a) Factiva
b) CINAHL
c) ScienceDirect
d) Access Science
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18. You are writing a research paper on the dangers of using cellphones while driving as compared to driving while intoxicated. Yourinitial search for scholarly articles gives you a small number ofrelevant articles. Which of the following are useful for findingmore results?
a) subject terms from a relevant database record
b) cited references in the articles you find
c) a more narrow search statement
d) a and b
e) a, b, and c
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19. You use the following book that you found in the USMAI catalogin your research paper: eHealth Solutions for HealthcareDisparities, edited by Michael Christopher Gibbons, and publishedby Springer in New York in 2008. How would you cite it in APA 6thedition format?
a) Gibbons, Michael C. (Ed.). (2008). ehealth solutions forhealthcare disparities. New York, NY: Springer.
b) Gibbons, Michael C. (Ed.). (2008). ehealth solutions forhealthcare disparities. New York: Springer.
c) Gibbons, M. C. (Ed.). (2008). ehealth solutions for healthcaredisparities. New York, NY: Springer.
d) Gibbons, M. C. (Ed.). (2008). ehealth solutions for healthcaredisparities. Retrieved from http://catalog.umd.edu
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20. You are writing a paper on women leaders in the InformationTechnology field. Which of the following materials do you have tocite?
a) information obtained from a casual conversation with yourprofessor from another class
b) information paraphrased from a Web site
c) information that is widely known, and considered “commonknowledge”
d) b and c
e) a and b
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21. You are writing a graduate research paper about the use ofcomputers to address issues in student attention spans. Whichsource is the most appropriate for further investigation?
a) an article in Scholastic Parent and Child entitled “She Won’tSit Still!”, written by a clinical professor of psychiatry,behavioral science, and pediatrics at XXXXX XXXXX UniversityMedical School
b) a book entitled 10 days to a less distracted child, written byan author who is also a licensed psychologist and whose work hasbeen quoted on television and in multiple magazines
c) an article in the Journal of Educational Technology &Society entitled “Dealing with the students’ attention problem incomputer supported face-to-face lecturing,” written by researchersfrom the Department of Computer Science, University of Chile
d) none of the above
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