1.Your boss calls you to his office to critique your draft of areport. Most of his comments are negative. You should listencarefully because A.He’s the boss and you have no choice. B.If hesees you paying careful attention, his opinion of the draft mightimprove. C.You need to know what kind of improvement counts. D.Youthink that any sign of disrespect from you will only lead toproblems later. E.You may need a letter of recommendation from himsome day. 2.You are discussing personnel changes in your departmentwith several of your managers. When you mention the possibility ofa long-standing employee being transferred to another department,that department manager’s face goes blank. She is silent. Youshould interpret her behavior as A.An indication that shedisapproves of the transfer. B.An indication that she approves ofthe transfer. C.An indication that she might have feelings, butthere’s no way to tell simply from the expression. D.An indicationthat she expects the employee would rather stay in her department.E.None of the above. 3.The longest phase in the life of a taskgroup is A.Formation. B.Orientation. C.Formalization.D.Coordination. E.All are equally long. 4.You’ve assembled a teamof diverse individuals from throughout your organization. The teamis charged with finding ways to make their departments work moreefficient with others. Though early in the group process, membersoccasionally disagreed on issues, you’ve noticed that lately thereis little discussion and universal agreement. This is A.A good signthat the group’s members are learning to work together. B.A goodsign that the group’s members have found a solution that is likelybest for the project. C.A bad sign that the group’s members may belosing interest in the project. D.A bad sign that the group’smembers may be giving in to groupthink. E.None of the above. 5.Asubordinate comes to you because he is upset with treatment hereceives from co-workers. A good first response would be to A.Tellhim to solve his own problems. B.Tell him about your problems withthe same people. C.Give him some advice on how to handle thesituation. D.Acknowledge his feelings. E.Tell him to grow up. 6.Youare leading a group task force at work. Which of the following isNOT a good practice as a leader? A.Scheduling frequent meetings.B.Dealing with conflict directly within the group. C.Insisting thateveryone know what they are responsible for and when each task isdue. D.Letting a sub-group make decisions and then inform othermembers of that decision. E.All of the above are good practices.7.Your group meets to discuss several issues important to updatingthe process for new hires. Though you’ve set aside an hour for themeeting, it’s obvious after the first 25 minutes that the group isunlikely to get to all of the items you’d raised. You’redisappointed because you’d hoped that a discussion would yieldbetter results. To make the next meeting more productive, your BESTstrategy is to A.Invite fewer people because too large a groupoften results in too much inefficiency. B.Invite more peoplebecause the more voices you have, the more ideas you get. C.FollowRobert’s Rules of Order more closely, especially when it comes tovoting. D.Create an agenda that includes topics and the timeallotted to discussing them. E.Both C and D. 8.You’ve been in yourorganization for nearly five years, and you’re starting to feelstagnant in both your skills and your familiarity with yourdiscourse community. To revitalize, you should A.Reach out topeople beyond your department. B.Get to know more people socially,perhaps by going to lunch. C.Do nothing, as studies suggest thatthe five-year mark is a common point for employees to stagnate.D.None of the above. E.A and B. 9.Returning from lunch, you oftenrun into your boss as she finishes her daily downtown walk.Sometimes you chat casually while she purchases a beverage at thelobby store or while taking the stairs back to the 3rd floor. Whatis the BEST strategy to maximize your interaction with her at theseimpromptu meetings? A.Plan a brief script about what project you’reon or what concerns you might have about it. B.Keep things social.Since it’s lunch and she’s not even back at the office, chances areshe’ll be annoyed talking about work. C.Ask her if she’d mind yourtagging along for her walks. D.Offer to pay for her beverage, asthat’s a good way to show solidarity. E.A and C.
ScholarMatic: Explanation & Answer
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