Factors that would be included in a SWOT analysis would includeall of the following EXCEPT Answer projected inflation rate for thenext year. potential changes in union organizing legislation. theproportion of the available workforce who will be under age 30.innovations in payroll processing technology. Which of thefollowing is TRUE about the U.S. educational system? Answer U.S.schools are graduating more engineers than can be used in theeconomy. U.S. students outperform students in other,directly-competitive nations in math and science. Wages are low inthe U.S. manufacturing sector because of the excess number ofpeople with manufacturing skills seeking jobs. The U.S. educationsystem is not generating the types of qualified workers needed inthe economy.. In organizations, in order to decide whether certainbehavior is ethical or not, a person must answer all the followingquestions EXCEPT Answer Does this behavior conform to typicalbehavior by employees of competing organizations? Does thisbehavior meet all applicable laws, regulations, and governmentcodes? Does this behavior meet organizational standards? Does thisbehavior meet professional standards? All of the following types oforganizations fall under Title VII EXCEPT Answer private religiouseducational institutions. private employers of 15 or more persons.agencies of the federal government. national labor unions. A/an____ is issued by the president of the United States to providedirection to government departments on a specific area. Answerfederal mandate presidential directive legislative initiativeexecutive order In order to calculate the wealth created peremployee, one must divide ___________ by the organization’s fulltime headcount. Answer shareholder’s equity net profit after taxesminus cost of capital revenue minus (operating expense minus(compensation plus benefits cost)) value of gains from productivityimprovement for the time period 2 points Organizationalproductivity for the local Meals on Wheels charity ultimatelyaffects the organization’s Answer total costs. profitability. totalrevenue. competitiveness. Typically, the largest controllableexpense in the organization involves Answer executive salaries andbonuses. technology software and hardware. the employees. rawmaterial input. ROI is the organization’s Answer return oninterest. return on innovation. return on investment. return onintangible assets. Which of the following activities would NOT fallinto the risk management function of HR? Answer Sending allemployees a text message requiring them to report in to adesignated individual after an earthquake affects the city in whichthe company’s plant is located. Negotiating with a representativeof the Occupational Safety and Health Administration (OSHA) aboutappropriateness of a measure to reduce harmful gases in a mine.Requiring employees to purchase a minimal level of life insurancewhen they are deployed overseas. Designing policies and proceduresfor a shipping firm to handle episodes of piracy and employeehostage-taking.. Backroads Merchandise, an Oklahoma-basedmanufacturer of outdoors and sports products, is facing apronounced downturn in business due to lower-priced products fromforeign competitors. Top management is concerned that this will bea permanent or long-term problem and they have decided to reducethe number of employees. The CEO has conferred with the director ofHR to learn which method of reducing the workforce will be receivedbetter by both the employees leaving and the employees remainingbehind. The CEO also wishes to minimize the cost of the reductionprocess. The director of HR has suggested the use of Answer layoffswith the option of re-hire when business revives. voluntaryseparations with severance. greater use of contingent workers.attrition combined with a hiring freeze. Which of the followingexamples would most likely NOT be considered evidence of agediscrimination? Answer Bob is a retired engineer who workspart-time as sales staff at a “big box” home center. The storemanager refers to Bob as “Grandpa Bob.” A modeling agency has sentan 52-year-old man to pose for a photo shoot for a teen-orientedproduct line. The shoot director was over heard to say on thephone, “What were you thinking? I gave you our target customerprofile!” When James was sent to classes to update his computerskills, his supervisor commented that she was sure “old dogs couldlearn new tricks.” The HR managers at a non-profit organizationrefer to the informal policy of laying off the most senior andhighly-paid employees first as the “age before beauty” policy.secretarial Trunkline Chemicals is considering opening amanufacturing plant in Vietnam. As director of HR, you assign acommittee of HR staff to investigate all of the following factorsEXCEPT Answer the role and nature of labor unions in Vietnam. thestability of the political environment in Vietnam. Vietnamese lawsregarding compensation. whether the change in manufacturinglocation will be profitable in the short-run. COBRA is a lifelinefor employees who have been laid off because Answer it continuesthe employee’s medical benefits for up to 18 months at theemployer’s expense. the employee is able to continue medicalbenefits for at least 18 months if he/she pays the cost of theinsurance. it allows employees to buy into the Medicaid program forup to 18 months. it transfers the employee’s medical benefits fromthe employer’s group policy to an insurance exchange for adiscounted fee for up to 18 months. When HR is viewed negatively inan organization, the complaints are typically expressed as AnswerHigh-level HR managers being overly focused on results rather thanactivities. HR managers being excessively focused on theirgatekeeping roles. HR managers viewing themselves as organizationalchange agents. the HR function being too heavily involved informing organizational competitive strategy. The landmark case thatestablished the importance of disparate impact as a legalfoundation of EEO law is Answer Adarand Constructors v. Pena.Griggs v. Duke Power. University of California at Davis v. Bakke.McDonnell Douglas v. Green. IAs a senior member of the HRdepartment at TransOceanic Industries, Abigail realizes that thefirm’s upcoming merger with its main competitor, Amorphous SeaVentures, will result in challenges in the year ahead. AbigailAnswer recognizes that cultural clashes will be minimal sinceTransOceanic and Amorphous are in the same industry and havesimilar product lines. realizes that she needs to design programsfor retaining key talent in the aftermath of the merger.anticipates that the two HR departments will continue separateoperations since TransOceanic and Amorphous have much different HRsystems. there will be a reduction in voluntary turnover atexecutive levels as key employees engage in a power struggle.________________ is the assessment of internal and externalconditions that affect the organization. Answer Data miningEnvironmental scanning Labor market analysis Strategic planning Themost common area for HR specialization is Answer EEO compliance.labor/management relations. benefits. HR information systems. Apractice necessary for safe and efficient organizational operationsis called a/an Answer economic viability requirement. businessnecessity. prerogative of management. bona fide occupationalqualification. Under the balanced scorecard approach, anorganization’s performance is measured using all of the followingcategories EXCEPT the ____ perspective. Answer marketing learningand growth financial internal business processes Angelo is anative-born U.S. citizen. He speaks Italian, English, and Frenchfluently. He has lived and worked in both Italy and France and hasan MBA from a prestigious U.S. university. Angelo’s friendsdescribe him as “incredibly cosmopolitan” and a person who “blendsin like a native wherever he is.” Angelo would probably be a goodcandidate for a company looking to build its international businessusing ______________. Answer global technical experts. expatriateemployees. an ethnocentric approach. host-country nationals. Atweet would be most appropriate to send out Answer confidentialcompany data. an explanation of the reasons behind a mass layoff.notification to the next-of-kin that an employee had been killed inan accident. an alert about a policy change needing immediateimplementation. You are the recruiter for an ophthalmologicproducts company. Your firm needs a scientist with ahighly-specialized background. You have been unable to lure anyscientist with the needed qualifications to your firm, even thoughyou have offered a very high salary. After intensive searching, youhave found a Canadian-educated, Peruvian scientist with impeccablecredentials who is interested in moving to the U.S. Which problemare you most likely to encounter? Answer The inability of thescientist to adapt to the U.S. work culture. Tight immigrationquotas for highly skilled workers. Your current scientificemployees fearing that their work will be outsourced overseas. Thedifficulty in meeting the salary expectations of the Peruvianscientist. To avoid a charge of retaliation against employees whofile discrimination charges the organization must do all of thefollowing EXCEPT Answer instruct supervisors that any discipline orwarnings against an employee who has filed a discrimination caseshould be verbal and not documented. take appropriate action ifsupervisors retaliate against employees who file a discriminationcomplaint. thoroughly investigate any claims of retaliation. trainsupervisors what retaliation consists of. The ____ sponsors themost well-known certification program for HR generalists. AnswerHuman Resource Certification Institute International PersonnelManagement Association World at Work Association American Societyfor Training and Development Which is not one of the majorchallenges currently facing HR managers? Answer motivatingemployees without pay raises and promotions changing federal, stateand local legal requirements adjusting benefit programs due toincreasing costs replacing “baby boomers” as they exit theworkplace All of the following are considered HR best practicesEXCEPT Answer typing employee pay to successful performance talentdevelopment so that employees can grow with the organization.allowing workforce levels to fluctuate with product/service demand.stringent hiring standards. In a legal determination of whetherdiscrimination has occurred, the ____ is most important. Answerpsychological impact on the worker state jurisdiction in which thealleged discrimination occurred outcome of the practice onemployees intent to discriminate of the employer The ____ allowsvictims of intentional discrimination on the basis of sex,religion, or disability to receive both compensatory and punitivedamages. Answer Civil Rights Act of 1991 Americans withDisabilities Act Title VII, Civil Rights Act of 1964 ExecutiveOrder 11246 Changes in U.S. demographics affects all of thefollowing EXCEPT Answer consumer demand for products and services.employee desire to have traditional, stable workplace policies andpractices. the need for creative and flexible management. thenumber and quality of potential employees. ____ identifies pathsand activities for individual employees as they develop within theorganization. Answer Staffing HR development Equal EmploymentOpportunity Career planning
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