1. A vertical division of labor is based on
A. the establishment of lines of authority.
B. the specialization of work.
C. the rotation of tasks.
D. improved efficiency through repetitive simple tasks.
2. Above all, an appropriate organizational structure helps to
A. manage competitors.
B. prevent behavioral issues among employees.
C. eliminate unethical scandals.
D. foster good performance.
3. Which one of the following factors is a negative aspect
of groups?
A. Conformity C. Groupthink
B. Norms D. Cohesiveness
4. What term describes the principle by which groups workingtogether can produce more
than individuals working alone?
A. Synergism C. Centralization
B. Empowerment D. Scalar principle
5. The matrix form of organization is a
A. structure that results when staff specialists are added to aline organization.
B. way of forming project teams within the traditional line andstaff organization.
C. form that consists of two core groups.
D. temporary network of companies linked by informationtechnology.
6. Which one of the following tools includes the specific tasks andduties to be performed
by an employee?
A. Job analysis C. Job description
B. Job specification D. Skills inventory
7. Which statement best defines the concept of empowerment?
A. Employees are promoted to higher levels of management.
B. Power is taken away from subordinates to increase managerialefficiency.
C. Power is spread equally among all levels of management.
D. Subordinates have substantial authority to make decisions.
8. Staffing activities have traditionally been provided by
A. line managers.
B. human resource departments.
C. production supervisors.
D. financial managers.
9. Which statement best defines the scalar principle?
A. Managers should concentrate on matters that deviatesignificantly from normal and
allow subordinates to handle routine matters.
B. Employees should have one and only one immediate manager.
C. Authority in an organization should flow through thehierarchical chain of command
from the highest to the lowest ranks.
D. Authority and responsibility must coincide.
10. Psychomotor tests are designed to measure
A. a person’s ability or capacity to learn.
B. an applicant’s ability to perform sample tasks required for ajob.
C. a person’s strength, dexterity, and coordination.
D. a person’s personality characteristics.
11. Which one of the following functions has the greatest potentialfor being outsourced?
A. Assembly C. Supervision
B. Human resources D. Maintenance
12. Which one of the following is the best definition ofcentralization?
A. A great deal of authority is delegated to lower levels ofmanagement.
B. Authority is spread out evenly among all levels ofmanagement.
C. Little authority is delegated to lower levels of management.
D. Full authority is granted to subordinate employees.
13. Which one of these statements best characterizes thecontingency approach?
A. Nearly all situations can be handled well through a universalorganizational structure.
B. The variables in a corporation shouldn’t affect itsorganizational structure.
C. Most situations are managed best by grouping jobs into relatedwork units.
D. Different situations and conditions require differentorganizational structures.
14. Organic systems are characterized by
A. a rigid definition of functional duties and precise jobdescriptions.
B. a narrow division of work and specialized tasks.
C. somewhat flexible and informal job descriptions.
D. the ordering of control, authority, and communication in ahierarchical manner.
15. Reverse discrimination can best be defined as
A. prohibiting discrimination based on race, sex, color, religion,or national origin.
B. providing preferential treatment for one group over another inlieu of providing
equal opportunity.
C. prohibiting the hiring of illegal aliens.
D. increasing access to services and jobs for persons withdisabilities.
16. What is the major problem with a horizontal division oflabor?
A. Jobs can become boring.
B. Tasks are constantly changing.
C. Jobs are too difficult for unskilled workers.
D. Tasks are time-consuming.
17. Which one of the following is a characteristic of a horizontalstructure?
A. Employees are told what to do, not why they’re doing it.
B. Supervision is greater than it is with other structures.
C. Team performance is rewarded.
D. Customer contact with employees is minimized.
18. What type of departmentalization is most likely to be used inorganizations that work
around the clock?
A. Hybrid departmentalization
B. Shift departmentalization
C. Customer departmentalization
D. Functional departmentalization
19. The term group norms refers to the
A. informal rules a group adopts to regulate its member’sbehavior.
B. degrees of attraction each member has for a group.
C. degrees to which members of a group accept the expectations ofthe group.
D. cohesiveness of a group.
20. The traditional view of authority is called the
A. Follett theory of authority.
B. acceptance theory of authority.
C. Barnard theory of authority.
D. formal theory of authority.
ScholarMatic: Explanation & Answer
Your ready answer from a verified tutor is just a click away for as little as $14.99
Click Order Now to get 100% Original Answer Customized to your instructions!
