Written Paper 1 Page 1 of 2 BA 312: Analysis of Organizational Behavior Written Paper 1: The Rookie Manager Scenario Roberta was excited to be selected for the HRI management training program. HRI seemed to be the company for her. The productivity and profit figures were the best of any company in the industry. What impressed her most, however, was the emphasis on the employees. As Mr. Henry Martin, President of HRI, stated in his opening remarks to her training group, “We have two bottom lines here at HRI, a profit for our shareholders and a positive working environment for our employees. The two are equally important, because neither one can exist without the other.” In the six months since then, Roberta had spent time in almost every division area. She had followed and learned from HRI’s most effective managers. With them, she had been given small projects that the managers were concerned about, but didn’t have time for. Now she was ready for her first permanent position, but she was worried. All the others in her management training group had already been assigned, but all she had been told was to report to Sam Moore, the vice president of business services, at 9 a.m. Friday morning. Roberta felt that she had done a good job so far, but maybe she was wrong. Maybe this was her last day at HRI. At 9 a.m., Sam Moore’s assistant showed her in. Mr. Moore signaled to Roberta to take a seat, and began. “In the past few months, you’ve been given a number of small assignments. In every one, the managers involved have been impressed by your attention to the people side of the business. When developing the new employee lounge in Plant 9, you took a survey that included everything from vending machine contents to color scheme. In addition, you created the “people wall” of pictures of employees and their families. Everyone over there is still talking about how much they enjoy that lounge. Roberta was relieved to hear the positive words, “I really enjoyed that project. The…