Does Anyone remeber how Jonnson and Johnson handled the
Extra-Strength Tylenol tampering case back in 1982? Seven people died after
purchasing Tylenol capsules that had been tamered with. Someone had removed
bottles of Tylenol from Chicago area stores, inject them with cyanide, and then
replaced them. Before this happened, Tylenol accounted for 17% of J&J
overall profits with a 35% market share and sales per year of $350 million.
How did J&J company execs handle the tampering? Was it
different from Baxter’s response?





