Evalaution, Motivation &
Evaluators
Performance has often been viewed
as a multiplicative function of ability and motivation. Of course, from the
quality movement and attribution theory, system factors must also be recognized
as important determinants of performance. Focusing on a person, however, leads
to emphasizing ability and motivation as causes of performance. The simple
multiplicative model can be applied to how well evaluators perform the task of
evaluating, not just how well workers perform their tasks or roles or enact the
desired values.
Looked at as a joint function of
ability and motivation, it can be seen that techniques used for developing
common evaluation standards focus on the ability to evaluate accurately.
However, techniques such as FOR (Frame-Of-Reference) training do not directly
address the motivation of people to evaluate accurately and with common
standards.
1. To what extent do you think
evaluators may not be motivated to do a good “job” of evaluation? Are
there reasons why an evaluator may be motivated to NOT make evaluations
accurately? Describe
2. What could be done to increase
the motivation of evaluators to rate accurately?
3. Are there system factors that
may operate as barriers to evaluating accurately? How could these be reduced or
eliminated?
ScholarMatic: Explanation & Answer
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