Assignment 1: Analyze Training Needs (25% of grade)
Select or create an organization for the authentic
assessment. In this first assignment, you will begin to develop a training
needs analysis (TNA) for your chosen organization. For this assignment, you will
work on items 1-5 only.
NOTE: you will include a summary of assignment one as the
intro to assignment two!
Provide information about the organization and its needs
regarding the training issue:
This should include general, high level information about
the company in terms of product/services, size, geography, workforce
attributes, etc. The training issue is
the problem or challenge (could be deficiency OR need based on a predicted
change in the operation, workforce, etc.).
Here this should be “high level”, focused on the organization (not
specifically the individual workers yet).
Determine the group or individuals who will receive the
training:
This should include information about the target audience as
it will impact the training developed – including demographic information, type
of work, location of work, etc.
Identify the training issue:
This is a continuation from item 1. Here you will focus more on the individual
workers and/or teams.
NOTE: the training issue should NOT be that they lack
training. It should be tied to a
performance deficiency or need.
Provide a training needs assessment questionnaire:
The questionnaire should provide insight into the training
need/gap; therefore it should focus on the training issue itself – choose
questions that provide insight to the issue.
In a sense, the questionnaire helps you identify and analyze the “why”
(e.g., if you are addressing a performance issue, the questionnaire would help
you hone in on the real issue).
SUGGESTION: think hard about using questions that ask how
the audience “feels” about something – you want to obtain the most tangible and
useful information.
NOTE: you will NOT administer the questionnaire!
Your questionnaire should be included as an appendix to your
paper – inserting questions within the narrative of your paper does not
suffice.
Explain how the questionnaire will be utilized and will lead
to the development of training outcomes/learning objectives within your written
report:
Here you will essentially validate the questions posed in
your questionnaire – if you can’t do that, you should probably revisit your
questions.
You will probably not have the time or resources to
implement the questionnaire or compile all the organizational and
training-specific information necessary to complete the TNA. (If you are able
to get real data and results, great! Otherwise, be creative and fabricate
results.) The goal is to understand how a TNA is done effectively and to
practice completing one.
(Assignment 2 items below)
Include at least three training outcomes, based on the TNA
Identify the expected performance of the group or
individuals as a result of the training
Identify performance gaps and detail how training can help
close those gaps
Due Date
ScholarMatic: Explanation & Answer
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