As a beginning business analyst, you have been tasked by the
project manager to develop the system requirements related to the handling of
outstanding purchase orders.You decided
that the first step in this task was to observe the business processes in
action by watching the various users involved with handling outstanding
purchase orders as they performed their tasks.
A short description of the processes you observed is provided below.
âThe shipping
department receives all shipments on outstanding purchase orders.When the clerk in the shipping department
receives a shipment, he or she finds the outstanding purchase order for those
items.The clerk then sends multiple
copies of the shipment packing slips.
One copy goes to purchasing, and the department updates its records to
indicate that the purchase order has been fulfilled. Another copy goes to accounting so that a
payment can be made.A third copy goes
to the requesting in house customer so that he or she can receive the shipment.
After
payment is made, the accounting department sends a notification to
purchasing.After the customer receives
and accepts the goods, he or she sends notification to purchasing.When purchasing receives these other
verifications, it closes the purchase order as fulfilled and paid





