2 pages-Please read the Requirements!
9-38. Message Strategies: Negative Performance Reviews [LO-7] Elaine Bridgewater, the former professional golfer you hired to oversee your golf equipment company’s relation-ship with retailers, knows the business inside and out. As a for-mer touring pro, she has unmatched credibility. She also has seemingly boundless energy, solid technical knowledge, and an engaging personal style. Unfortunately, she hasn’t been quite as attentive as she needs to be when it comes to communicating with retailers. You’ve been getting complaints about voice-mail messages gone unanswered for days, confusing emails that require two or three rounds of clarification, and reports that are haphazardly thrown together. As valuable as Bridgewater’s other skills are, she’s going to cost the company sales if this goes on much longer. The retail channel is vital to your company’s survival, and she’s the employee most involved in this channel. Your task: Draft a brief (one page maximum) informal performance appraisal and improvement plan for Bridgewater. Be sure to compliment her on the areas in which she excels, but don’t shy away from highlighting the areas in which she needs to improve: punctual response to customer messages; clear writing; and careful revision, production, and proofreading. Use what you’ve learned in this course so far to supply any additional advice about the importance of these skills.
Requirement!!!
Negative Performance Reviews
-Memo format
-Compliment on areas where she excels
-Document performance problems
-Focus on opportunity for improvement
-Request for reply to discuss evaluation by specific date
ScholarMatic: Explanation & Answer
Your ready answer from a verified tutor is just a click away for as little as $14.99
Click Order Now to get 100% Original Answer Customized to your instructions!
