Traci: Hello, this is Traci Goldeman with Atwood and Allen Consulting. I wanted to take a minute to talk with you about your business. Just so you’re aware, I will be recording our communications over the next several weeks, including this video chat, and placing them in your file for my employees to use as a reference. Having said that, let’s get started. Why don’t you tell me a bit about you and your business?
Bradley: Sure, Traci. My name is Bradley Stonefield and I am opening a limousine service. I’m going to name it Landslide Limousines, and focus on providing first-class transportation. I’m really excited to be working with you as I get everything set up.
Traci: And what location are you looking at?
Bradley: I plan on opening in Austin, Texas.
Traci: What is your current location?
Bradley: That’s where I’m currently at.
Traci: OK, and how many employees do you have?
Bradley: Well, my goal is to have 25 employees within the first year, so that’s the number I’d like to use for any planning.
Traci: All right, we’ll keep that in mind. Now, the first thing I’d like to do is to address employment laws, so we can make sure you’re on the right track. I’ll have my employees work on identifying applicable laws as well as the consequences of noncompliance with those laws, then we’ll give you recommendations on how to be compliant. Once we have that, we’ll work on some other HR issues for you. Will that work?
Bradley: That sounds great, Traci! Thanks so much for your help, and I’ll look for that information from you.
I need you to develop a performance management framework to recommend to the client. You’ll need to make sure you address the following:
Alignment of the performance management framework to the organizational business strategy
Organizational performance philosophy
The job analysis process you will complete to identify the skills needed by employees
Methods used for measuring the employee’s skills
Process for addressing skill gaps
Approach for delivering effective performance feedback
Oh, and make sure to reference my communication with the client for any relevant information. I look forward to seeing what you develop.
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