Capacity Utilization Plan
From my understanding we are talking about the following
factors
1. amt of time pts have to wait to see doctor
2. meeting needs and expectations of pt while they wait
3. amt of scheduled pts a day per doctor
4, capacity design( example : too many seats in a doctors
waiting room will appear empty to pts).
Create and define a capacity utilization plan, linking
action plans to information systems, service delivery, and balancing capacity
and demand. In particular, identify the types of information services necessary
for excellence in service. Remember that you will also be creating a marketing
plan which will likely require information technology and that you are also
responsible for fiscal management.
Identify how your action plans are linked to the
organizational vision and mission and the service strategy.





