Effective communication skills are essential in the workplace. Some businesses invest in training their employees on how to effectively communicate, because effective communication skills go beyond conversations.

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Employees must know how to express business issues effectively when writing reports and emails.Understanding the benefits of effective communication helps businesses to develop a workforce that is able tocommunicate effectively with coworkers, customers, and suppliers and increase productivity.

Write a one to two (1-2) page paper in which you:

1. Describe a time when you experienced effective communication in a business environment.
2. Discuss at least three (3) reasons why you perceived the communication to be effective, and explain the resulting impact to the business.

Please inlucde key words: active-listening; communication channel; eye-contact; body language; tone of voice; analyze audience whenever posible

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