Evaluating
(quantitatively and qualitatively) training and development activities should
be an important part of strategic activities within organizations. Discuss the
training evaluation process, starting with the concept of a training needs
analysis, to a discussion of the importance of transfer of training, to a
discussion of the ways that the benefits can be computed (cost-benefit analysis,
return-on investment analysis and benchmarking). Also, briefly discuss the
benefits (study-wise) of some of the more common training approaches (lectures,
intercultural competence training, succession planning, on-the-job training,
and online training approaches). Do they work or not?