High-Performance Teams
The health care team is at the “sharp end” of servicedelivery. Members of the health care team are most qualified toanalyze problems, generate solutions, and implement and evaluatechange. Teamwork is vital to the success of the health care system.Health care administrators must know how to form highly functioninghealth care teams.
Consider the following scenario:
Mr. Smith was admitted to the hospital for surgery on hisleft knee. When Mr. Smith woke up from the anesthesia, he realizedthat his right knee had been operated on. You have been asked toform a team to analyze this wrong-site surgery.
In light of this situation, write a two to three page paper(excluding title and reference pages) in which you address thequestions below. Be sure to include a minimum of two scholarlysources from the Ashford University Library and format your paperaccording to APA guidelines as outlined in the Ashford WritingCenter.
1. Who would you have on your team? Why did you select theseindividuals?
2. What steps would you take to foster open communication?What team dynamics might exist that could interfere with opencommunication?
3. Identify two quality improvement tool(s)/strategies youcould use to address the wrong-site surgery? Explain why youselected these tool(s)/strategies.
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