LeoTech is a growing software
company that has taken off in the past few years. They started only 5 years ago
in a garage in Central Florida and are now up to 65 full-time employees,
revenues of $500 million, and an anticipated IPO in the next year. They’re
growing by leaps and bounds!
The problem: they’re growing out
of control. The owner, president and CEO, Fritz DeLeon has hired family,
friends, and friends of friends whom he trusted, and never really had time to
spend on formal job analysis or job descriptions. Now that the company is
getting bigger, people are getting confused about who has which
responsibilities. He is also starting to hire more people he doesn’t know very
well, and it can be tough to ensure they understand exactly what is expected of
them when they are hired (other than a few sentences he jots down on an
employment agreement).
Fritz has contracted with you to
do some job analysis and create some job descriptions for LeoTech. Your task is
to chooseTWO from his priority list of job titles,describe your plan to conduct
job analysisfor each job title, andprovide a job description for each job title. You will find it useful to discuss
what type of job analysis you would conduct, what resources (including SMEs)
you would include, and what methods you would use to collect information. It
may also be useful to compare/contrast your plans for job analysis since you
must choose TWO different job titles.
Job Titles @ LeoTech for Job
Analysis Project
(numbers in parentheses indicate
how many are currently employed at LeoTech):
Customer Support Specialist (10)
Customer Support Manager (1)
Program Developer (25) Sales
Account Manager (1)
Senior Program Developer (4)
Software Quality Analyst (6)
Sales Account Specialist (8)
Expect to take approximately 4-6
pages (double-spaced, 12-point font) to complete this assignment, including
your description of the job analysis plans and the job descriptions. Please
note that your job descriptionsdo not need to be double spaced and should
follow an outline or bullet format similar to the example on p. 140 of your
textbook.
Your work will be graded on
content, critical thinking, clarity, creativity, and correctness (see the HRA
Written Assignment Grading Rubric for more information).
Submit this assignment to the
appropriate Assignment basketno later than Sunday 11:59 PM EST/EDT. (This
Assignment basket may be linked to Turnitin.)
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