1) Union membership
has declined over the past several years for all of the following reasons

EXCEPT:

a. union member
wages are significantly lower than non-union employees.

b. employees felt
that unions were not doing a good enough job of representing them.

c. local unions have
lacked the money to spend money on organizing efforts.

d. jobs that have
been traditionally unionized are moving overseas.

e. small businesses
and the service industry have grown which are both typically non-union

environments.

3) The Taft-Hartley
Act of 1947:

a. requires all
major disputes to use a mediator to be resolved.

b. established the
National Labor Relations Board.

c. has a provision
that employees cannot be forced to join a union.

d. is also known as
the National Labor Relations Act.

e. gives more power
to unions rather than employers.

4) PQR Manufacturing
has a secret ballot election coming up on Friday morning at 9 a.m.

Thursday night, the management
team of PQR holds one final presentation to explain to

employees why they
should be against the union. Based on this information, which statement

is most accurate?

a. Employees must
attend the meeting during their break time.

b. The employer is
not permitted to have this meeting since it is less than 24 hours until the

election.

c. Employees must
inform the employer as to how they intend to vote.

d. Union literature
can be displayed at the meeting to present the union’s view.

e. Employees are
required to attend this meeting.

5) All of the
following are accurate statements in regard to neutrality agreements EXCEPT:

a. management is
prevented from speaking to employees about the impacts a union can

have.

b. more than 30% of
eligible employees must sign cards in order for the bargaining unit to be

recognized.

c. the NLRB does not
get involved in certifying the union when this agreement exists.

d. employers prefer
this process because the union loses its rights.

e. this process has a high
success rate for the unions.

6) Community
Hospital recently organized a local union. The hospital recently appointed a
liaison

between the rest of
the employees and the leadership of the union. This role is known as:

a. union shoppers.

b. free riders.

c. scabs.

d. union stewards.

e. salts.

7) HR challenges
with which an organization must align its HR practices are all of the following

EXCEPT:

a. company
characteristics

b. labor force
trends

c. performance
evaluation systems.

d. ethics

e. regulatory issues

8) Susan is an
excellent graphic designer. She is very creative and always receives
outstanding

feedback from her
customers. In addition, she is dedicated and works hard to complete

assignments so that
she can take on additional work. However, Susan’s company cannot

afford to upgrade
the graphic design software she currently uses and therefore her work is

starting to suffer
because she does not have the latest technology in order to continue to

enhance her work
product. This is an example of a(an):

a. powerful
connection.

b. internal
alignment.

c. external
alignment.

d. deadly
combination.

e. uniqueness.

10) All of the
following statements are true about outsourcing EXCEPT:

a. tasks that do not
add strategic value can be outsourced.

b. not outsourcing
can sometimes increase an organization’s costs depending on the nature

of the task.

c. these agencies
are often the experts and can work more efficiently on a particular task.

d. it allows the
organization to focus on what it does best to achieve its competitive

advantage.

e. work is sent to
another area of the organization to be completed by specialists.

11) Which of the
following statements is most accurate when describing the relationships an

organization has
with its employees?

a. A quid pro quo
relationship involves a strong commitment on the part of both the

organization and the
employee.

b. When employees
make a unique contribution they tend to have a relational type of

relationship with
their organization.

c. Relationships
that have an economic focus are also more social in nature.

d. An emotional
connection is found in those relationships which are based on a “fair day’s

work for a fair
day’s pay.”

e. Both the employee
and employer have a high level of concern for each other when the

relationship is
focused narrowly on the performance of a specific task.

12) A large health
care system is currently using a marketing consultant to help them with their

marketing and
branding strategy so that it can position itself better in its local market.
This

consultant would be
most likely considered a(an):

a. core employee.

b. job-based
employee.

c. contingent
worker.

d. alliance worker.

e. alliance partner.

13) Which of the
following pair of employee type and HR systems is most accurate?

a. Contract worker
and collaborative-based system

b. Job-based and
productivity-based system

c. Core employee and
productivity-based system

d. Job-based and
compliance-based system

e. Contract worker
and alliance partnership

14) Which of the
following pair has matched an HR practice with an HR activity most

appropriately?

a. Managing employee
attitudes and behaviors with an intensive recruitment process

b. Work force
planning by using an equipment training program

c. Managing employee
competencies with a competitive compensation program

d. Work design by
using a complete and specific job description

e. Work design by using an
employee orientation program

Attachments:

Unit-4-510.docx