MGT/498 Final exam 100% Correct

1) In a survey of 50 corporations, which of the following was ratedas a benefit of strategic management?

A. Clearer sense of vision for the firm

B. Higher levels of employee motivation

C. Higher levels of job satisfaction

D. Improved productivity

E. Lower employee turnover

2) Research suggests that strategic management evolves through foursequential phases in corporations. The first phase is

A. externally-oriented planning

B. basic financial planning

C. internally-oriented planning

D. forecast-based planning

E. strategic management

3) Strategic management is that set of managerial decisions andactions that determine the long-run performance of a corporation.Which one of the following is NOT one of the basic elements of thestrategic management process?

A. Strategy formulation

B. Strategy implementation

C. Statistical process control

D. Evaluation and control

E. Environmental scanning

4) The relationship among the board of directors, top management,and shareholders is referred to as

A. corporate synergy

B. corporate management

C. corporate governance

D. corporate strategy

E. corporate responsibility

5) The concept that proposes private corporations haveresponsibilities to society that extend beyond making a profit isknown as

A. flexible responsibility

B. social responsibility

C. social flexibility

D. managerial responsibility

E. profit maximization

6) Who said that the social responsibility of business is a”fundamentally subversive doctrine” and that the one socialresponsibility of business is “to use its resources and engage inactivities designed to increase its profits so long as it stayswith the rules of the game…”?

A. Adam Smith

B. Edward Freeman

C. Archie Carroll

D. William C. Norris

E. Milton Friedman

7) Which of the following is NOT descriptive of externalenvironmental scanning?

A. Used as a tool to ensure a corporation’s long-term health

B. Used to monitor, evaluate, and disseminate information from theexternal environment to key people within the corporation

C. Used to identify opportunities and threats

D. It is a tool that corporations use to avoid strategicsurprise

E. Used to identify strengths and weaknesses

8) According to Porter, the corporation is most concerned with

A. the intensity of competition within its industry

B. the aggregate level of demand for a product line

C. a market’s position on its life cycle

D. the amount of pressure from the societal environment

E. the level of government action in an industry

9) When a company determines a competency’s competitive advantage,Barney refers to this issue as

A. value

B. rareness

C. imitability

D. organization

E. durability

10) An acronym for the assessment of the external and internalenvironments of the business corporation in the process of strategyformulation/strategic planning is

A. P.E.T.

B. M.B.O.

C. S.W.O.T.

D. S.B.U.

E. R.O.I.

11) In the development of a SFAS matrix, the first step is to

A. enter the ratings of how the company’s management is respondingto each of the strategic factors

B. calculate the weighted scores

C. list the most important EFAS and IFAS items

D. indicate short-term for the duration

E. enter the weights for all of the internal factors

12) The technique that illustrates how management can match theexternal opportunities and threats with its strengths andweaknesses to yield four sets of strategic alternatives is called a(an)

A. IFAS Table

B. EFAS Table

C. SFAS Table

D. TOWS Matrix

E. Issues Priority Matrix

13) Which strategy specifies the firm’s overall direction in termsof its general orientation toward growth, the industries or marketsin which it competes, and the manner in which it coordinatesactivities and transfers resources among business units?

A. Corporate

B. Functional

C. Divisional

D. Organizational

E. Business

14) Continuous improvement is an operations concept developedin

A. the United States

B. Sweden

C. Japan

D. Germany

E. Canada

15) The process by which a firm approaches its cross-borderactivities and those of competitors, and plans to approach them inthe future, is called

A. staging

B. international strategy

C. competitive strategy

D. cross-border configuration

16) What question must managers ask concerning the relationshipbetween economic logic and international strategy?

A. Which geographic areas will we enter?

B. How does our international strategy contribute to the economiclogic of our business and corporate strategies?

C. How does being international make our products more attractiveto our customers?

D. Which international market-entry strategies will we use?

17) Which strategy is developed to pull together the variousactivities and competencies of each department so that corporateand business unit performance improves and resource productivity ismaximized?

A. Business strategy

B. Competitive strategy

C. Generic strategy

D. Enterprise strategy

E. Functional strategy

18) The strategy that deals with product and process innovation andimprovement is known as a ________ strategy.

A. Marketing

B. R&D

C. operations

D. financial

E. human resource management

19) The hiring of new people with new skills, firing of people withinappropriate or substandard skills, and/or training existingemployees to learn new skills are included the process of

A. training

B. staffing

C. structuring

D. operating

E. financing

20) The strategy implementation tool used to determine what actionsare going to be taken, by whom, during what time frame, and withwhat expected results is called a(n)

A. mission statement

B. action plan

C. MBO

D. TQM

E. succession plan

21) Executives with a particular mix of skills and experiences maybe classified as an executive type and paired with

A. a specific personal characteristic

B. a specific corporate strategy

C. a certain educational background

D. a specific experience background

E. a specific industry

22) According to the text, what is the “key” to effectivemanagement of change in culture?

A. Planning

B. Operationalization

C. Evaluation

D. Staffing

E. Communication

23) The sum total of the activities and choices required for theexecution of a strategic plan is known as in

A. strategic formulation

B. environmental scanning

C. strategy implementation

D. evaluation and control

E. strategic development

24) Who typically implements strategy in large, multi-industrycorporations?

A. The board of directors

B. Top management

C. Middle management

D. First level management

E. Everyone in the organization

25) Which one of the following is NOT a part of the evaluation andcontrol of performance?

A. Establish corporate strategies.

B. Determine what to measure.

C. Establish standards for performance.

D. Measure actual performance.

E. Take corrective actions.

26) The end result of activity is known as

A. measurement

B. gratuity

C. performance

D. return on equity

E. achievement

27) Which is the MOST commonly used measure of corporateperformance (in terms of profit)?

A. EPS

B. ROE

C. DPS

D. ROI

E. ROVA

28) Because of the belief that accounting-based numbers such asROI, ROE, and EPS are not reliable indicators of a corporation’seconomic value, which method of corporate performance is nowpreferred?

A. Shareholder value

B. Basic earning power

C. Price/earnings ratio

D. Profit margin on sales

E. Return on assets

29) Which company experienced a tarnished reputation and scandalafter experiencing behavior substitution when employees alteredtheir behavior on the job to fit the reward system?

A. Sears, Roebuck, & Co.

B. J.C. Penney

C. Neiman Marcus

D. Saks

E. Macy’s

30) Suboptimization occurs when

A. a division or functional unit views itself as a separate entityand refuses to cooperate with other divisions or units to thedetriment of the organization as a whole

B. there is a failure to produce at or near full capacity

C. individuals are placed into positions not suited to theirabilities

D. managers tend to focus more of their attentions on those aspectswhich are measurable than on those which are not

E. managers concentrate too much on short-term performanceobjectives