Operational Efficiency Processes-LEAN
Background:
The current
healthcare environment requires that your organization
operationalize itself into a “High Value Care Organization”, or a healthcare
organization that delivers
the highest quality care and
service to it’s patients while reducing unnecessary costs. The demands of such change require that all employees be aware of and contribute to the value agenda of the organization’s
strategic plan.
You, a Lean expert, have been hired to develop the strategic plan for how your
organization will become a
culture of Continuous
Improvement. Your strategic plan will need to
demonstrate how Lean will act
as a catalyst for optimizing value for the patient.
The value specific strategic goals
that your plan should be aligned around
are:
o Strategic Goal 1: Advance our organizational leadership in the provision of
high value patient care
o Strategic Goal 2: Develop and optimize the performance of all employees,
positioning ourselves at the superior healthcare employer in the region
o Strategic Goal 3: Ensure overall financial performance meets the needs of our operating and capital demands so to advance
our Mission and Vision.
Deliverables:
• Your strategic plan can be presented
in the form of an Executive Summary using PowerPoint (4-5 bullets each slide).
The following elements should be
addressed:
o Problem and Goal Statements
o What is Lean?
o Why Lean and Why Now?
o Overview of Current
State in terms of understanding Lean Thinking
o Description of Future (Ideal)
State
o Strategic Roadmap (Countermeasures):
*Description and timeline of the operational activities that your plan will
implement to impact these three strategic goals
*Include resource requirements
o Measures of Success
o Challenges and Barriers
Detailed talking
points should be embedded in the notes section of each slidea
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