Operations Management
COURSE ASSESSMENT 3
This is an individual piece of work, makes up 50% of the overall grade for this course
and it must not be communicated to other students in any way whatsoever. The
maximum word count for this assignment is 2,000 words (excluding diagrams,
figures, tables and references) and the assignment must be submitted in Microsoft
Word format. Assignments submitted in other formats may be returned to students
unmarked.
Required
Many operations improvement initiatives rely on the development of a performance
measurement system. Using appropriate examples either:
a) consider the nature of the operations performance measurement system in
the organisation where you are currently (or were recently) employed and how
it links to operations performance improvement;
or
b) develop an appropriate operations performance measurement system for the
organisation where you are currently (or were recently) employed that takes
into account the operations strategy of the organization.
Instructions
The account of your selected operations performance measurement system
should not be too lengthy; of more importance are relevant references to the
literature, and
demonstration of your critical faculties in weighing theory
against practice.
Your assignment answermust be grounded in an appropriate theoretical
framework and show evidence of comprehensive research (minimum 4
academic sources in addition to the core text book) into the subject
matter
. You should draw on concepts and theories discussed in Operations
and Process Management, Principles and Practice for Strategic Impact, 3
rd
edition, 2012, Slack, Brandon-Jones, Johnston, Betts, FT Prentice Hall, your
module Study Guide, and from your wider reading and research to support
your analysis and justify your critical factors and recommendations.
Assignments should have a logical and coherent structure and be well
presented. It is essential that you properly attribute all quotes, ideas, models,
frameworks etc. that you include in your discussion and analysis. This
includes any material that you may download from internet sources. Full
references must be given for all sources. I suggest that prior to starting your
assignment you familiarise yourself with the Harvard Referencing Convention.
Details of submission dates can be found on Blackboard.
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