Operational
Management Project

Word limits 2700 words (references are not include
in word limit)

Format:
Report format

References:
APA style

·
Purpose

The primary
objective of the project is to encourage students to explore, in modest depth, the
operations function of a community business of your choosing in order to
connect real-world activity with theory and principle.

·
Description

The project involves
research,
discover and document current operations. Upon completion of the project you
should:

• Understand the complete transformation
  process for a product or service and be able to describe how the product
  or service is designed, produced and delivered to the customer.
• Have explored the full spectrum of
  operations activities conducted by the business.
• Learned and used basic project management
  tools and techniques
• Appreciate group dynamics in project
  work.

In order to achieve these
goals, you are expected to select a
local business firm or organization in Australiaand complete the following
activities.

Field study: by
asking questions and gathering
flowcharts, operations charts, bill of material, master production schedules,
service blueprints, job descriptions, facility blueprints, office layouts,
organization charts, operation plans, appointment schedules, mission
statements, product/service catalogues, advertising material etc., to
determine how the business performs its operations activities. In short, you
should identify the business’s various
inputs, its value adding transformation processes, and its outputs.

Analyse and evaluate the firm/organization’s
operations practices, procedures and policies:describe how operations management strategy, design
and operating functions are performed by your chosen firm/organization and
apply tools and techniques that you have learned to analyse the following
areas:

·
Strategy and competitive setting

• Designing the operating
  system
• Managing the supply chain
• Ensuring quality

Written report: You
are required to produce a written report of your findings, analysis and
recommendations. Your report focus should be on describing the transformation
process used by your business from start to finish and briefly explain your
evaluation methods/tools for the assessment areas and provide documentary
evidence of the research results. Relevant and suitable recommendations are
expected based on your analysis.

Please must
follow Marking Criteria

Marking Guide – Assessment Task-Project

Report

Student Name: