Organizational Behaviour
Study the case entitled “Rosie” carefully and answer all the 6 questions.
“ROSIE”
Rosie is a kind-hearted gentle lady of 52 years old. She has been a loyal employee to the Company ABC.
She joined the company when she was 24 years old. For the first 12 years she was in the sales department, then 5 years in the production department, 4 years in the R&D department and in the last 4 years in the human resource department as the manager.
Recently Rosie was appointed to be the General Manager of the company – a position she had never expected. She accepted the job with some mix feelings. At this time the Company ABC was in financial difficulty and many people expected the company to close.
However Rosie was not accepting such an idea and was determined to do everything in her power to save the company. She noted that the company still had capable and experienced workers and most of them had been with the company for many years. Besides, the company had good production facilities. Then, there was still the strong market to look up to. Besides, there were not many competitors around at that time. Her sense of duty and loyalty to the company forced her to take the job that nobody else wanted it.
Though Rosie was not prepared for such a position as a general manager and had no higher qualification than a business communication diploma, she was confident that the company had the possibility to become profitable again. She did some research and came to know about the state of the company’s financial position and had discussion with the accountants in the finance department. This enabled her to see how to go about generating cash and how her decisions would affect the financial position of the company. However, Rosie believed that if everyone could work together with a common interest, there was a likelihood that the company could be saved. She made changes to the organization where necessary to improve on the financial performance.
The first…