You are the supervisor for a large technology-basedcorporation. One of your subordinate managers, Carly, is heading upa project for a new system that is scheduled to market on the 1stof the year. It is August, and things are not progressing at thepace you had hoped.
When you meet with Carly, all she does is complain about oneof the team members, Morris. She exclaims that Morris is alwayscontradicting her and disagreeing with her in front of the entireteam. Nothing is getting done because there is constant tension.Carly continues saying that he is acting like this because he feelsthat he is smarter than she is (he has a higher level degree thanshe does).
When you ask if she has had a conversation with him about it,she says no. She feels that no matter what she says or does, hesimply will not listen.
Later that day, you schedule a meeting with both Carly andMorris. After meeting with both parties and talking to other teammembers, it is obvious that Carly was exaggerating her story. As itturns out, Morris is treated unfairly as compared to the rest ofthe team. The other team members seem to think that Carly feelsthreatened by the team member.
•Why do you think that Carly didn’t come to you sooner todiscuss the project delays?
•Why do you think Carly hasn’t had a conversation withMorris, or vice versa, about their differences? How do you thinkeach of them would respond to this type of conversation?Explain.
•What is the biggest problem with the way these team membersinteract? What could they do to remedy the problem?Explain.
•Do you think Carly should continue to serve as ProjectManager? Explain.
•How would you begin to address this situation? Come up witha plan to remedy this problem, and outline a plan for getting theproject back on track for the January 1 release.
ScholarMatic: Explanation & Answer
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