Include at least 250 words in your posting and at least 250 words in your reply.  Indicate at least one source or reference in your original post. Please see syllabus for details on submission requirements.

Module 2 Discussion Question

Search “scholar.google.com” for a company or school that has defined the role of end-users in the creation of a contingency plan. Discuss why it is (or is not) important to include end users in the process of creating the contingency plan? What are the possible pitfalls of end user inclusion?