Assignment
2: Software Engineering, CMMI, and ITIL

Due Week 6 and worth 125 points

Realizing that an organization’s CMMI level impacts an organization’s success
on requests for proposals (RFPs), your CIO wants to get the software
development processes to CMMI level 3. Your organization has started developing
software applications and database systems for their customers. The CIO wants
to ensure that the software development and database development processes are
being properly managed and audited, and he wants to ensure that the
organization begins taking the necessary steps to progress to CMMI level 3. In
preparation for your response, review the CMMI information available at the
Carnegie Mellon Website, located at.sei.cmu.edu/cmmi/”>http://www.sei.cmu.edu/cmmi/.

IT managers will commonly manage software development and systems integration
activities. Write a three to five (3-5) page paper in which you:

1.
Describe the
software engineering process, the challenges in managing software development
activities, and the potential interface issues from the software development
perspective.

2.
Analyze the CMMI
levels and define a roadmap that the organization will need to follow in order
to get their software development processes to CMMI level 3. Note: This is
important because the CMMI level that an organization achieves impacts their
software development reputation.

3.
Explain the
auditing tasks that must be performed in order to achieve level 3.

4.
Determine the
continuous assurance auditing activities that the organization will need to
implement to help achieve CMMI level 3.

5.
Analyze the ITIL
service management guidelines and principles.

6.
Examine how ITIL
service management practices relate to CMMI levels and continuous service
auditing.

7.
Use at least
three (3) quality resources in this assignment. Note: Wikipedia and similar
Websites do not qualify as quality resources.

Your assignment must follow these formatting
requirements:

·
Be typed, double
spaced, using Times New Roman font (size 12), with one-inch margins on all
sides; citations and references must follow APA or school-specific format.
Check with your professor for any additional instructions.

·
Include a cover
page containing the title of the assignment, the student’s name, the
professor’s name, the course title, and the date. The cover page and the
reference page are not included in the required assignment page length.

The specific course learning outcomes associated
with this assignment are:

·
Describe the
process of performing effective information technology audits and general
controls.

·
Describe
information technology general controls based on the Information Technology
Infrastructure Library (ITIL) best practices.

·
Describe the
various general controls and audit approaches for software and architecture to
include operating systems, telecommunication networks, cloud computing,
service-oriented architecture and virtualization.

·
Use technology
and information resources to research issues in information technology audit
and control.

·
Write clearly
and concisely about topics related to information technology audit and control
using proper writing mechanics and technical style conventions.

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