Topic 4 DQ 2
On the “Problem Solutions Matrix,” the category “Customer Importance” received twice the weight of all other categories. Using what you learned from the Topic Materials, discuss the relative importance of this criterion. For the problem you are addressing, do you think this weighting was appropriate? Are there additional criteria that should have had greater weight? Would you have added other criteria specific to your problem? If so, what are they and why are they important in selecting a potential solution?
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