Question 1

Please read the attached Case Study:  Institutionalization of Continuous Quality Improvement. 

-What do you think are the most important two steps that the Macon County Health Agency took to implement CQI into the daily work lives of their staff and physicians?

-Describe how you might use one of these steps in your work as a health care leader.

Question 2

The use of CQI tools and methods has been both successful and challenging in low- and middle-income countries.  

-Based on your learnings up to now, what do you think are the best CQI tools for use in low- and middle-income countries?

-Explain why you made this choice and why you think they could be successful.

IMPORTANT: Minimum 200 words required for each question. No formatting or APA required. Thank you.